Covid19 Protocols 

Covid-19 has changed the way we do business.  We have implemented the following changes in accordance with Manitoba Health's recommendations regarding physical distancing, occupancy limits, and enhanced store hygiene practices.  We hope you find these changes make for a better safer shopping experience.  Helene's is committed to customer and employee safety.  Should you have any questions or a special circumstance, please ask in advance and we will see if we can accommodate your request.  We want to be available to you and provide the best service, while still respecting everyone's safety.



All shopping experiences are by appointment only.  Appointments can be scheduled online or you may contact the store by phone or email and request an appointment. 

We ask customers to use the Covid19 self assessment tool before visiting.

Customers will be asked to sanitize their hands upon entry.  Hand sanitizer is available throughout the store. 


Our consultants will be wearing a mask for the duration of your appointment.  

You must wear a mask.  MRHA has made masks mandatory!


We ask customers to touch only the dresses they may be interested in trying on.


We disinfect change rooms, door handles, dresses, accessories, etc. after every customer.


Walk-ins will only be taken if space is available.  

We request customers respect physical distancing guidelines while in the store even though they wear a mask.  Once initial gowns are selected for try-on, please stay with your 'bubble' of people or remain in the designated change room area and do not browse through the store.  Your sales person will happily select and retrieve more gowns.



Please limit your group to 3: You + 2 guests



MRHA new guidelines Group size

Appointments Booked for Oct 19 - Nov 1

Please limit your group to 5: Bride + 4 people


Please limit your group to 3: You + 2 people


Due to the close proximity and duration of the appointment, a mask must be worn.

422 Portage Ave
Winnipeg, MB  R3C 0C9


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