Are appointments required for shopping?

Yes.  We staff the store based on appointments to ensure each customer receives the best service and their own fitting room.  We do take walk-ins if we have an available consultant to assist you and open fitting room.   We are always happy to see you and do our very best to assist you.

 

I'm going to be shopping for a dress for the first time. What should I bring with me?

All you need to bring is your most supportive family or friends and an open mind.  If you like your look when you're dressed down, you will love your dress even more when you're dressed up!  Other optional items some people bring or wear are: shapewear, light makeup, or items you plan on wearing on your wedding day. 

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You and your guests may also want to bring a change of footwear.  Most bridal boutiques require everyone to remove their outdoor shoes.  If you are uncomfortable walking around the store in socks or bare feet, you may want something else.  Hard soles are frowned upon but soft sole slippers or crocks are fine.

How long before my event should I start shopping for my dress?
Wedding - We recommend shopping 10-12 months in advance.  Dresses can take 6-8 months to arrive in the store. With an additional 8 weeks for alterations. 

Bridesmaid - We recommend shopping 6 months in advance.  Dresses can take 3-5 months to arrive, with an additional 4-6 weeks for alterations.

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Graduation - We recommend you start shopping in September the year before Graduation.  Dresses can take 4-6 months to arrive, with an additional 6 weeks for alterations.
 

Do I need an appointment for alterations?
Yes. Our seamstress requires appointments for fittings. Please call 204-942-3602 or visit our online booking page to book your first fitting.  The seamstress will work with your schedule to determine follow-up appointments.
 

What is your in-store return or exchange policy?
All sales are final.  Deposits are non-refundable. 

For online shopping see Online Shopping FAQs.